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Contacts

Eligibility for Public Oral Health Services
Local Health District Oral Health Service Call Centre Numbers

Eligibility for Public Oral Health Services

Eligibility for Public Oral Health Services provided by Local Health Districts is defined by the criteria outlined in NSW Health Policy Directive PD 2009_074 Oral Health - Eligibility of Persons for Public Oral Health Care in NSW. The main eligibility requirements are listed below.


1. Eligibility of Adults for Non-admitted Oral Health Care Services

For an adult to be eligible for free public oral health services they must:

  • Be normally resident within the boundary of the providing Local Health District, and;
  • Be eligible for Medicare, and;
  • Be 18 years of age or older, and;
  • Hold, or be listed as a dependent on, one of the following valid Australian Government concession cards:
    • Health Care Card
    • Pensioner Concession Card
    • Commonwealth Seniors Health Card.

Note that holders of the State Seniors Card are not eligible for care unless they also hold one of the other concession cards listed above.


2. Eligibility of Children and Young Persons for Non-admitted Oral Health Care Services

For a child or young person to be eligible for free public oral health services they must:

  • Be normally resident within the boundary of the providing Area Health Service, and;
  • Be eligible for Medicare, and;
  • Be less than 18 years of age.

 

Please note that additional eligibility criteria may apply for some specialist oral health services, such as orthodontic and general anaesthetic services. These additional criteria are outlined in the NSW Health Policy Directive PD2011_071 Oral Health Specialist Referral Protocols.

Local Health District Oral Health Service Call Centre Numbers

All Local Health District Health Services have oral health call centres and their contact details are outlined in the table below. If you are unsure which Local Health District you live in, maps can be found here.
 
 

Local Health District

Call Centre Telephone Numbers

1300 789 404

1300 134 226

1300 369 651

9293 3333

9845 6766

1300 739 949

1800 450 046

1300 552 626

1300 651 625

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This web page is managed and authorised by Centre for Oral Health Strategy of the NSW Department of Health. Last updated: 4 April, 2012