A Modern New Helicopter Network

The NSW Government is creating a new Health Retrieval Network to deliver high quality clinical care faster and safer than ever before.

The creation of a new Network is the result of a Strategic Review of NSW Ambulance requested by the Minister for Health the Hon Jillian Skinner MP, which included a review of aeromedical operations.

Current and potential suppliers of aeromedical services were invited to tender for the new Network.

The tender process successfully engaged a mix of not-for-profit and commercial operators and contracts have now been signed for the Northern and Southern regions. The new Network will be fully operational in 2017, allowing for an orderly transition of operations over the next three years.

Northern Region

The Northern region will be run by Northern NSW Helicopter Rescue Service Pty Ltd, an amalgamation of two well-known non-government organisations, already engaged in aeromedical retrieval. Northern NSW Helicopter Rescue Service will be tasked to perform patient retrieval from newly constructed helicopter bases in Lismore and Newcastle and the existing base in Tamworth.

Southern Region

The Southern region will be run by Toll Helicopters (NSW) Pty Ltd, an Australian-listed corporation with a strong track record in helicopter aviation. Toll will operate helicopter patient retrieval services from newly constructed bases in Bankstown, Orange, and Wollongong and the existing base in Canberra.

Toll will appoint a full time community engagement manager to develop local community participation in addition to its corporate fundraising activities.​

Page Updated: Friday 19 December 2014