The NSW peer workforce provides direct care to people across public mental health services, including acute in-patient care and the community.

Peer workers draw upon their own personal lived experience of mental illness and recovery to provide authentic engagement and support for people accessing mental health care. Peer workers are in a unique position to build connections and rapport with p​eople by inspiring hope and role modelling recovery.

Support includes individual and group peer support, recovery planning and goal setting, help with navigating the system, and individual and systemic advocacy.

NSW Health launched the Peer Supported Transfer of Care initiative (Peer-STOC) in 2017. Peer-STOC provides up to 6 weeks of support by experienced, qualified peer workers for people who are discharged from actual mental health care to successfully transition back into the community. These positions are based in community mental health teams and provide in-reach support to people prior to discharge.​​

Peer Work Hub

The Peer Work Hub is a free online resource that supports employers in NSW to build and strengthen their mental health peer workforce.

The development of a peer workforce in NSW is one of the recommendations in Living Well: A Strategic Plan for Mental Health in NSW: 2014-2024 Section 8.2, (Living Well). The Peer Work Hub has been created in response to the recommendations outlined in Living Well as an online resource for organisations wanting to develop and grow their peer workforce.

Visit the Peer Work Hub​​​​​


New Peer Work Hub video resour​ces

The NSW Mental Health Commission has developed new video resources for the Peer Work Hub in 2020 to promote the mental health peer workforce to employers. The new videos capture the vision for peer work in NSW – as an essential part of every mental health and community service team. The videos are practical resources that address key questions and challenges that employers may have around building or growing their mental health peer workforce.​

There are seven new videos that cover the following topics:  

Page Updated: Wednesday 23 September 2020
Contact page owner: Mental Health Branch