Information for patients

People who are booked to travel via PTS should be prepared for transport prior to pick up and be aware of possible fees and charges.

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About us

PTS is a NSW Health service for people who require transport to, or from, a health facility such as a hospital or rehabilitation unit but do not need a time-critical emergency ambulance.

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Information for NSW Health hospital staff

NSW Health hospital staff can make PTS bookings via the Patient Flow Portal. Staff should ensure eligibility prior to making a booking.

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Contact us

PTS aims to provide an outstanding customer experience and your feedback is very important to us.

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Information for private medical facilities and RACFs

Only health professionals, private hospital or facilities, residential aged care facilities or medicak practices can make PTS bookings. Staff should ensure eligibility prior to making a booking.

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Work with us

PTS offers rewarding and fulfilling career opportunities including booking and scheduling staff, and on-road nursing and patient transport officers who deliver frontline care.

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Page Updated: Thursday 20 February 2020
Contact page owner: HealthShare NSW